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Outsourcing 2014: Sourcing Critical Services


Speaker(s): Barbra J. Moran, Brad L. Peterson, David M. Ross, David Rabinowitz, Dina Ganz Traugot, Elizabeth M. Kelley, Erika C. Collins, George Kimball, Gregg I. Goldman, John F. Delaney, John W. Hamlin, Lynn Lugo, Marcelo Halpern, Michael J. Cammarota, Michael S. Mensik, Peter R. George, Rebecca S. Eisner, Richard Maroney, Vivian L. Hanson, William A. Tanenbaum
Recorded on: Oct. 27, 2014
PLI Program #: 49807

John Hamlin is Chief Counsel, Employment, Benefits and Governance for Marsh & McLennan Companies, Inc., one of the world’s leading professional services firms with over 58,000 employees in approximately 90 countries.  The firm’s operating companies include Marsh, Mercer, Guy Carpenter, and Oliver Wyman.  Prior to joining Marsh & McLennan, he was Of Counsel with the law firm of Paul, Hastings Janofsky & Walker LLP.  While in private practice, he represented employers in all aspects of labor and employment law, before various state and federal courts and administrative agencies, and provided advice on an array of personnel-related issues.  Mr. Hamlin served as a Law Clerk to the Honorable B. Avant Edenfield, Judge of the United States District Court for the Southern District of Georgia in Savannah.

Mr. Hamlin is a fellow of the College of Labor and Employment Lawyers.  He has published various articles on employment law and has presented at numerous seminars on assorted employment-related topics.  In 2014 he was selected as one of The Legal 500’s GC Powerlist “Corporate Counsel 100: Rising Stars,” which recognizes leading in-house lawyers for innovation, quality and excellence.  In June 2015 he was selected by the International Law Office and the Association of Corporate Counsel as the recipient of the 2015 ILO Global Counsel Award for Individual Employment Lawyer.

Mr. Hamlin earned a J.D. with honors from the University of Connecticut School of Law, where he was Editor-in-Chief of the Connecticut Journal of International Law.


David Rabinowitz is co-head of the Litigation Department and a member of the Intellectual Property Department and Legal Ethics and Law Firm Practice Department at Moses & Singer, where he has been a partner since 1985.  He handles civil commercial cases of all kinds and in particular both litigates and advises clients on financial industry and intellectual property matters.  He is also a member of Moses & Singer’s Legal Ethics and Law Firm Practice Department and a frequent speaker on ethical issues concerning negotiations, conflicts and fee agreement issues.  Mr. Rabinowitz has appeared in state and federal courts and in arbitrations throughout the United States.

Mr. Rabinowitz has lectured and participated on panels before the Bar Association of the City of New York, the American Bar Association, The Practicing Law Institute, the Copyright Society of the United States, the Licensing International annual convention and the Massachusetts Software Council.  He has taught Copyright Law at Seton Hall Law School.  He is a member and former trustee of the Copyright Society of the United States.  Mr. Rabinowitz has published numerous articles which have appeared in Advertising Age, Entertainment Law Reporter, The Entertainment Publishing and the Arts Handbook, The Bulletin of the Copyright Society of the United States American Lawyer's Corporate Counsel Magazine and The Practical Lawyer.

Education

  • Columbia University School of Law, J.D., 1976, Harlan Fiske Stone Scholar, 1973-1976
  • Massachusetts Institute of Technology, S.B., 1972

Articles

  • "New York Resolves In-House Counsel Bar Admission Problem"
  • "Up Close and Professional with New York’s Engagement Letter Rules"
  • "Communications Decency Act"
  • "Non-Traditional Fee Arrangements and Doing Business with Clients"
  • "Everything You Ever Wanted To Know About the Copyright Act Before 1909"
  • "Web Site Story 6-Breakaway Employees Beware"
  • "Web Site Story 5-Emerging Limits to Out-of-State Jurisdiction over Web Sites"
  • "Web Site Story 4-Nationwide Internet Jurisdiction is not Ended by Blue Note"
  • "Web Site Story 3-The Emerging Tort of Domain Name Infringement"
  • "Web Site Story 2-Finding Yourself Subject to Jurisdiction Far, Far Away"
  • "Web Site Story-A Legal Primer for Web Site Owners and Designers"
  • "Copyright Preemption: New York State's Erroneous Interpretation"
  • "Copyright and Trademark Infringement: Current Techniques for Plaintiffs and Defendants"

Presentations – (last 10 years - most recent year for series)

  • 2015 Practicing Law Institute program, "Ethics for the Negotiating Lawyer"
  • 2015 Practicing Law Institute program, "Advanced Licensing Agreements"
  • 2014 Practicing Law Institute program, "Understanding The Intellectual Property License"
  • 2014 Practicing Law Institute program, “Outsourcing 2015: Sourcing Critical Services”
  • 2012, 2007 Copyright Society of the U.S.A., "Basic Ethics for the Negotiating Lawyer," "Non-Traditional Fee Arrangements and Doing Business with Clients"
  • 2005 Practicing Law Institute program, "Know Your Boundaries! The Unauthorized Practice of Law"
  • 2008 Licensing International - "Winning Ethics in Licensing"
  • 2007 Practicing Law Institute program, "Internet Law Institute"
  • 2007 CMJ Music Marathon and Film Festival, “Games Without Frontiers”
  • 2001-2004 Adjunct Professor, Copyright Law, Seton Hall Law School


DAVID M. ROSS is an assistant general counsel with the Intellectual Property and Global Technology Unit of the General Corporate Law Section at MetLife.  David’s responsibilities focus on global strategic IT issues including intercompany platform development and integration, IT security and cybersecurity, IT policies and standards, business and technology process migration, and telecommunications matters.  He also has extensive experience in negotiating complex third-party outsourcing agreements, as well as software licenses, data licenses, and other forms of vendor agreements.

He has been on the faculty of the Practicing Law Institute in prior years, was the founding chair of the Committee on Telecommunications Law of the Association of the Bar of the City of New York and also served as the Association’s Administrative Law Committee chair.

Prior to MetLife, David had various legal positions at Lehman Brothers, Guardian Life, Kramer, Levin and Fried, Frank. 

David received his B.A. from the University of Illinois, an M.A. in political philosophy from McGill University in Montreal, Canada, and his J.D. from the NYU School of Law.


Primary Areas of Practice: Technology Transactions

Law School/Graduate School:       Columbia Law School

Work History:

Partner, Technology Transactions Group of Morrison & Foerster LLP in New York Office

Co-Head of U.S. Sourcing Group of Morrison & Foerster LLP

Vivian Hanson is a partner in the Technology Transactions Group of Morrison & Foerster LLP in New York and is the co-head of the firm’s U.S. Sourcing Practice.  Her practice is focused primarily on complex, large-scale outsourcing transactions, as well as domestic and cross-border transactions involving technology transfers, licensing and other intellectual property transactions.  Vivian has also worked extensively on joint ventures, strategic alliances, mergers, acquisitions and general corporate matters, and is fluent in Japanese.  Her experience crosses a variety of industries, including entertainment, media, information services, information technology, consumer electronics, transportation and health care.  She has consistently been recognized as a leading expert in the field of technology and outsourcing by such organizations as Chambers, Legal 500, Best Lawyers and Super Lawyers.

Professional Memberships:

International Association of Outsourcing Professionals (IAOP)


Erika Collins is a partner in the Labor & Employment Law Department and co-head of the International Labor & Employment Law Group. Erika advises and counsels multinational public and private companies on a wide range of cross-border employment and human resources matters throughout the Americas, Europe, Africa and Asia.

Erika represents U.S. and non-U.S. employers in all aspects of company growth and restructuring, from office openings, executive hires and workforce expansions to company downsizing, employment terminations, mass layoffs and office closures. She advises clients on preparing competitive employment packages and agreements, such as separation, expatriate and consulting agreements, that are compliant with local laws, as well as on payroll, benefits and vacation issues. Erika regularly conducts multi-country audits of employment laws and practices in order to provide advice to clients regarding compliance with data privacy, fixed term contracts, outsourcing, and working time and leave regulations among numerous other issues.

Additionally, Erika advises employers on sexual harassment and other misconduct allegations. She also is experienced in conducting due diligence on international subsidiaries and advising on applicable business transfer laws and employee transition issues in cross-border M&A transactions.

Erika is the editor of The Employment Law Review (6th Edition), which covers employment laws in 48 countries as well as three cross border chapters on M&A, Global Diversity and Social Media. In addition to authoring numerous articles on international employment topics, Erika is a regular speaker at the International Bar Association and the American Bar Association. Topics on which she has written and spoken recently include: “Cross-Border Transfers of Executives,” “Global Mobility Issues for Multi-Nationals,” “Employment Issues in Cross-Border M&A Transactions,” “The Landscape of Issues in International Employment Law,” “Global Diversity Programs,” “The Intersection of EU Privacy and Anti-Discrimination Laws,” and “Cross-Border Investigations.”

Related Practices

International Labor & Employment

Employment Law Counseling & Training

Non-Compete & Trade Secrets

Terminations, Reductions in Force & WARN Act

Strategic Corporate Planning

Whistleblowing & Retaliation

Employee Benefits, Executive Compensation & ERISA Litigation

Mergers & Acquisitions

Privacy & Data Security

Higher Education

Education

University of California, Davis, School of Law, J.D., 1994

Brown University, A.B., 1988

Admissions & Qualifications

New York

California

District of Columbia


George Kimball is a member of the technology and outsourcing practice at Wiggin and Dana. Before joining his present firm, he was an Associate General Counsel at HP, where his responsibilities included negotiation of major outsourcing engagements; teaching, training and practice tools for HP lawyers, sales executives and account executives; and legal support for cloud and security businesses. Earlier in his career, he spent more than 30 years in private practice in California, including partnerships at Latham & Watkins, Arnold & Porter, Baker & McKenzie and a Los Angeles technology boutique, Kimball & Weiner LLP.

Since the early 1990s, he has advised clients concerning contracts to outsource information technology and business processes in a wide range of industries. He is author of Outsourcing Agreements: A Practical Guide (Oxford 2010). He has been ranked as a leading outsourcing lawyer by Chambers Global, Chambers USA and Legal 500.

A native of Southern California and resident of Ann Arbor, Michigan, George is a graduate of UCLA, University College London and the University of Michigan Law School, where he now teaches as an adjunct member of the faculty. He is a member of the Bar in Michigan and California and has been admitted to practice before the US Supreme Court.


John F. Delaney is a partner in the New York office of Morrison & Foerster LLP, where he leads the office’s Technology Transactions Group.  Mr. Delaney has advised clients ranging from Fortune 500 companies to early-stage start-ups on a wide range of complex technology law issues, including outsourcing transactions (covering IT, BPO, HRO, ADM, Business Transformational, Business Continuity & Disaster Recovery and Offshoring arrangements), SaaS, IaaS, PaaS, privacy and data security, cloud computing, big data, social media, mobile applications, digital content distribution, technology development agreements and joint venture relationships.  He has also assisted clients in developing licensing campaigns and royalty strategies, and on the creation of and participation in standard-setting organizations.

Mr. Delaney is ranked by Chambers & Partners as one of America’s leading business lawyers (recommended in New York for "Technology & Outsourcing" (Band 1) and nationally for “Outsourcing” (Band 2); is recommended by Legal 500 in the areas of “Technology:  Outsourcing,” “Technology:  Transactions” and “Technology: Data Protection and Privacy”; and is recognized by Best Lawyers in America (Information Technology), PLC Which Lawyers (Outsourcing), IAM Patent 1000 – The World’s Leading Patent Practitioners (Patent Licensing) and Superlawyers (Intellectual Property; IT & Outsourcing; Entertainment & Sports).  Crain’s New York Business included him in its “Technology 100,” a list of individuals “likely to shape the direction and growth of New York’s economy for years to come.”

Mr. Delaney received his B.A. from the University of Notre Dame, and his J.D. from Columbia Law School.

Contact:  JDelaney@mofo.com or 212.468.8040


Marcelo Halpern is a partner with the firm's Business practice and a member of the Technology Transactions & Privacy group.  Marcelo's practice focuses on transactional, strategic and corporate representation of global "FORTUNE 100" companies, start-up and emerging growth companies, as well as U.S.-based and international governments and non-profits. His experience includes structuring and negotiating technology and intellectual property-oriented strategic alliances and joint ventures; software, data and content licensing; outsourcing and ERP implementation transactions; counseling on digital strategy concerns including open source licensing, data security, data use and privacy issues (including HIPAA, GLB and cross-border data privacy issues); hosting, cloud computing and software services agreements; Internet exchanges and marketplaces; Internet advertising and sponsorship agreements; research and development transactions; private labeling, co-branding and other marketing and distribution strategies; and intellectual property and technology issues arising in the context of mergers and acquisitions, financing and bankruptcy transactions. Marcelo also provides general corporate representation to software, consulting, Internet, e-commerce and technology companies.

Education

  • Columbia University School of Law, J.D., 1992
  • Columbia University, Graduate School of Business, M.B.A., 1992
  • Wesleyan University, B.A., 1985

Professional Recognition

  • Chambers' USA Guide to Leading Business Lawyers, 2004 - present 
  • The Best Lawyers in America, 2006 - Present(2016 Technology Law "Lawyer of the Year" for Chicago)
  • Illinois Leading Lawyers Network, 2004 - present 
  • Legal 500, Leading Lawyer, 2005 - present

Professional Leadership

  • Practising Law Institute, Understanding the Intellectual Property License program, Chair
  • Illinois Legal Aid Online, Board of Directors, Immediate Past President
  • International Technology Law Association (ITechLaw), Membership Committee, Local Representative 
  • American Bar Association, Science and Technology Section, Member
  • Illinois State Bar Association, Member
  • Chicago Bar Association, Computer Law Committee, Member


Michael Mensik is the global co-coordinator of Baker & McKenzie's Global Information Technology/Communications Law practice.  Ranked as a leading Technology and Outsourcing attorney by Chambers Global 2007, Mr. Mensik is described by that publication as “erudite and popular.”  According to clients “he is an expert in a variety of topics and knows the best person in every office around the world for your situation.”

In 2009, Mr. Mensik was inducted into the Outsourcing Hall of Fame by the International Association of Outsourcing Professionals.  The PLC Which Lawyer 2010 rankings listed Mr. Mensik as a “leading” outsourcing professional, its highest accolade.  In 2011, Who’s Who Law Business Research Ltd. listed Mr. Mensik at one of the world’s pre-eminent Internet, e-Commerce and Data Protection lawyers.

Mr. Mensik was born in Buenos Aires, Argentina, and resided in Rio de Janeiro, Brazil, until 1964.  He attended Stanford University (B.A., Economics, with distinction, 1976) and the University of California at Berkeley, Boalt Hall (J.D. and M.A., Economics, 1980).  While a student, Mr. Mensik attended Pontificia Universidad Católica del Per? in Lima, Peru.  He is admitted to practice law in Illinois.


Primary Areas of Practice:  IT/Communications

 

Law School/Graduate School:  Northwestern University School of Law Degree: J.D., May1997
                                                        Honors: Cum Laude, Deans List

 

Work History:   Baker & McKenzie 1996 – Present


Primary Areas of Practice:    IT and Outsourcing

 

Accolades:                             Chambers USA Band 1 (‘the gold standard of legal advisors on IT outsourcing and
                                                 contracts.’
”)

 

                                                Legal 500 USA Firm of the Year for Outsourcing 2014

 

Law School/

Graduate School:                MBA – University of Chicago

                                                JD – Harvard Law School

 

Work History:                       IBM Marketing Representative
                                                Kirkland & Ellis – Associate
                                                Mayer Brown LLP - Partner

 

Professional Memberships:  Sourcing Interests Group
                                                     International Association of 
                                                     Outsourcing Professionals


Primary Areas of Practice:     Technology Transactions

 

Law School/Graduate School:     UC Berkeley, Boalt Hall

 

Work History:

Firms –

  • Morgan Lewis
  • Dewey & LeBoeuf

 

Prior In-house Experience –

  • Eclipsys Corporation (Healthcare IT & Software company)

 


Primary Areas of Practice: Management Consulting / Outsourcing

Work History: KPMG, AT&T & Technology Partners, International

Richard Maroney is a founding Managing Partner of ThinkSolutions, Inc.  Richard has 27 years of IT outsourcing, business process outsourcing and financial experience.  He has extensive expertise structuring, negotiating, implementing and managing multi-billion dollar outsourcing relationships.  Rounding out his outsourcing expertise, Richard also has significant experience in financial management, resource staffing and planning, asset sales, and contractual terminations.  Richard’s onshore and offshore projects have spanned Applications Development & Maintenance, IT Infrastructure & Help Desk, Billing & Customer Care, Finance & Accounting, and Check Processing.  He has worked in the Media & Entertainment, Telecommunications, Transportation, Manufacturing, Energy, Financial Services and Real Estate industries.  Prior to forming ThinkSolutions, Richard was an outsourcing specialist at TPI for 8 years and at AT&T for 13 years where he held various leadership positions (including CFO for Service Engineering and Development), managed outsourcing service providers and implemented major accounting systems.  Before joining AT&T, Richard was with KPMG and is a Certified Public Accountant.

Professional Memberships: American Institute of Certified Public Accountants


Primary Areas of Practice:  Barbra’s primary areas of practice are Commercial transactions, contracts and business counsel.   Barbra currently manages a legal team supporting Caterpillar’s Global Supply Network Division, Global Information Services Division, Human Services Division and the Corporate Real Estate group.  Barbra’s previous experience at Caterpillar has included serving as Caterpillar’s lead Antitrust Compliance Counsel, Asia Pacific Counsel working in Singapore, Mergers & Acquisitions counsel and providing support for marketing, distribution, direct sales, logistics and procurement business units.    Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives.  Caterpillar has more than 116,000 employees, major operations facilities in more than 20 countries, 178 independent dealers across the globe and there are over three million Cat products at work around the world.

Law School/Graduate School:  Pace University School of Law, J.D. (1995); Bradley University, MBA (2003)

Work History:  Practiced in law firms in the New York City and Long Island prior to joining Caterpillar in 2000

Professional Memberships:  Admitted to the Bar in Illinois, New York and Connecticut;  Member of the ABA, Illinois Bar Association and New York Bar Association.


Primary Areas of Practice:  Technology transactions, outsourcing, privacy / security

Law School/Graduate School:  University of Georgia School of Law

Work History:  Pillsbury Winthrop Shaw Pittman, Alston & Bird

Professional Memberships:  Board of the Technology Law Committee of the IBA


William A. Tanenbaum is Co­Head of the Technology Transactions Practice at Arent Fox and the leader of the Health Care IT section. He is a Past President of the International Technology Law Association. Bill’s practice focuses on technology, intellectual property, cybersecurity and data transactions. He negotiates IT and IP transactions in a wide range of industries, including technology development projects, Health Care IT arrangements, data agreements and the IP and technology aspects of M&A and other corporate deals. Bill leads outsourcing transactions. He handles the legal aspects of upgrading computer systems and integrating cybersecurity, cloud services, mobile technology, social media, Big Data and the Internet of Things into existing IT systems and revenue­generating business operations. Bill is recognized for creating new IT structures for new solutions to business risks and opportunities.

In 2016, Bill was named as one of the Top Five IT Lawyers in the U.S. by Who’s Who Legal. He was previously named “Lawyer of the Year” in IT in New York by US News & World Report/Best Lawyers. Bill was named to the inaugural edition of Who’s Who Legal: Thought Leaders 2017. Membership is limited to “those who truly stand out in their field as leaders and trailblazers, and who are held in high esteem by their clients and fellow practitioners." Chambers ranks Bill as one of only five lawyers in Band One in

Technology & Outsourcing in New York, in Band Two nationally, and as a Leading Outsourcing Lawyer in its global edition. Legal 500 names him as a “Leading Authority” on Technology & Outsourcing. He is recognized as an “IP Star,” as a “Life Science Star,” and as one of the “Clean Tech 100” (by Managing IP Handbook 2016, LMG Life Science Guide 2016, and LMG Clean Technology and Renewable Energy Guide). Bill works closely with CIOs, Chief Security Officers and Chief Data Officers as well as corporate law departments. He is the only attorney Officer of SIM (NY Chapter), a CIO industry association.

Clients endorse Bill as “a brilliant lawyer. I cannot imagine working with anyone else;” “tremendous advocate;” “outstanding in his field;” “brings extremely high integrity, a deep intellect, fearlessness and a practical, real­world mindset to every problem;” “efficient, solution­driven and makes excellent judgment calls,” (Chambers) "one of the best IP lawyers I have worked with" and "knows exactly how to get a deal done” (Clean Tech and Who's Who Legal). Legal 500 says he is "a leading authority on...data security [and] privacy;" and “has particular expertise in cloud computing, Big Data, social media [and] mobile computing.”

Clients also rely on Bill for IP litigation and his resourcefulness in settling disputes. In addition to favorable settlements driven by “a truly impressive array of technology law expertise” (World’s 250 Leading Patent and Technology Lawyers), he led a team that won a patent litigation victory for a health care client at the Court of Appeals for the Federal Circuit and won a leading patent case on summary judgment. He serves as an advocate in arbitration and as an arbitrator. He was appointed to the 2016 peer­vetted “List of the World’s Leading Technology Neutrals.” The List is administered by the Silicon Valley Arbitration and Mediation Center.

Bar & Court Admissions New York

U.S. District Court for the Southern District of New York

Court of Appeals for the Federal Circuit

U.S. Supreme Court

Education

Cornell University Law School, JD

Brown University, AB

(Degree with Highest Honors, Phi Beta Kappa)

Practices

Corporate & Securities Technology Transactions

Cybersecurity & Data Protection

Health Care

Health Care Information Technology

Intellectual Property

Recent News

August 1, 2016
Strategic Perspectives: Risks in Health Care IT Agreements and
 Recommendations to Avoid Them

June 3, 2016
Bill Tanenbaum and Douglas Grimm to Present on the State of Health Care IT


Dina Ganz Traugot is Associate Group General Counsel and Chief Contracts Counsel at Travelers.  As the head of the Contracts and Technology Legal Group, Dina leads a team of lawyers and paralegals who have responsibility for advising on various mobile, social media, website, cloud, open source, outsourcing and other technology legal issues, as well as structuring and negotiating technology, data/content licensing, marketing and many other types of deals.  Prior to joining Travelers, Dina was Associate General Counsel at Moody’s Corporation, with responsibility for global vendor contracts, intellectual property and privacy.  Dina also served as VP and Technology Counsel at Lehman Brothers; Director, Business & Legal Affairs at A&E Television; Counsel at Dow Jones; and Associate at Debevoise & Plimpton.  Dina graduated with an A.B. from Brown University and a J.D. from Yale Law School.


Gregg Goldman is an Executive Director and the Global Outsourcing Legal Lead at UBS AG.  He leads the global outsourcing legal team across all business divisions at UBS, and is additionally the Americas regional lead for Data Management and Privacy legal.  Gregg's outsourcing responsibilities include approving material outsourcing initiatives to vendors and to UBS's captive business solutions centers in Krakow and Nashville.  Gregg joined UBS in 2002 and has held several positions, including the Global Intellectual Property legal lead for UBS Investment Bank, and the Head of Legal for IT Infrastructure and Group Offshoring for UBS AG.  Prior to joining UBS, Gregg practiced in the Patent and Litigation groups at Proskauer Rose in NY.  Gregg holds a B.S. in Electrical Engineering and Applied Mathematics from the University of Buffalo, and a J.D. from the George Washington University.  He is admitted to practice in NY and NJ, and is registered to practice before the U.S. Patent & Trademark Office.


Michael J. Cammarota is an Associate General Counsel for Accenture and is one of two Regional Leads for Contracting in North America that supervise a team of approximately 70 lawyers that facilitate ease of doing business in deal shaping and negotiations with clients.

Prior to joining Accenture in 2005, Mr. Cammarota held various positions in IBM’s legal department.  His responsibilities included antitrust analysis, contract drafting and negotiation of all types of customer and supplier contracts, dealing with issues pertaining to employment law, intellectual property, general corporate, mergers and acquisition and tax and supervising outside counsel on litigation.

Mr. Cammarota received a BA from St. John’s University in 1982 and graduated from St. John’s University School of Law in 1985, where he was an editor on the Law Review.


Rebecca S. Eisner is a partner in the Chicago office of Mayer Brown LLP, and is the Partner in Charge of the Chicago office of Mayer Brown LLP.  Her practice focuses on complex global cloud and technology and business process outsourcing transactions, including IT infrastructure, applications development and maintenance, back office processing, ERP implementations, finance and accounting, payroll processing, call center, HR, technology development, system integration and hosting.  She regularly advises clients in business process services agreements, strategic alliances, joint ventures, licensing, development and telecommunications agreements, and Internet and e-commerce law issues, including data transfer and privacy issues and electronic contracting and signatures.  She is a frequent writer and speaker on outsourcing, cloud computing and privacy and data protection topics.  She is also recognized by Chambers Global - The World’s Leading Lawyers Band 1 in the area of Information Technology, and Business Process Outsourcing (2004-2015), Who’s Who in American Law, Best Lawyers in America in Information Technology, and Illinois Leading Lawyers.  She is the Chicago “Technology Lawyer of the Year” for 2015.   Prior to re-joining Mayer Brown in 1996, Ms. Eisner worked in-house as Associate Group Counsel and Assistant Vice President, Equifax, Inc., Atlanta, from 1993-1995.  Her prior work experience also includes serving as a Public Relations and Government Affairs Specialist for The Dow Chemical Company, Midland, Michigan.  Ms. Eisner attended the University of Michigan Law School, J.D. (cum laude), 1989, and earned her undergraduate degree in Journalism (cum laude) from The Ohio State University. Ms. Eisner has passed the Certified Information Privacy Professional / United States (CIPP/US) certification exam offered by the International Association of Privacy Professionals (IAPP).